Support
Before you contact us
Section titled “Before you contact us”- Look up the failing request in Developers → Request logs in the dashboard. It shows the status, error code and timing.
- Check the error code in Handling errors.
Contact
Section titled “Contact”Email support@brrndops.com with:
- your business name
- the
request_idof a failing request - whether it happened in sandbox or production
- what you expected to happen
Never send us your API key. We’ll never ask for it.
Security issues
Section titled “Security issues”If you find a security vulnerability, email security@brrndops.com instead of opening a public issue.